Mobile App

Our Mobile App

Our PetVilla App is now available !

It makes booking and managing your pet’s boarding stay simple and convenient, right from your iPhone, iPad and Mac.

Available for New and existing Customer. When you are an existing Customer enter your Name, E-Mail and Phone Number like you do in our Online Booking System – you will be asked to verify your Identity – than all the available Information (Pets, Vaccinations, existing Bookings) will be downloaded to the App.

What you can do

Add and Manage your Profile, your Pets, Vaccinations and Bookings
Access to most Information from our Online Booking System (Existing Customers)
Easy Rebooking: Information is saved and prefilled on future bookings.
Manage Vaccinations including Proof of vaccination (Photos) in the App
Vaccination Reminder – even when your Pet is not staying with us.
See your booking status – Track your booking from submission through confirmation live in the App and with Notifications
Booking Update or Canncellation – Need to change dates or cancel? You can request changes directly from the app.
Follow your Pet and its Friends – Browse photos of the pets in our care during their stay in our Paw Snapshots gallery.
Browse and add services like Pet Taxi, CatVilla Cam, nature walks, medical services, and grooming
Quick access — View our rates, opening hours, FAQ, and contact details without leaving the app.
Additional services – Browse and add services like Pet Taxi, CatVilla Cam, nature walks, medical services, and other Services
Quick access – View our rates, opening hours, FAQ, and contact details without leaving the app.
Get Instand Directions how to come to us
Chat with our AI Aassistant Furry if you have questions.
When your Pet in Home seems unwell – use our AI Pet Health Navigator and have chat (did not replace a Vet!)
Use QR Codes that other Family Member share the same Pet, Vaccination and Booking Information and can update them too.

Some more technical Features

Push Notifications – we keep you updated about your Booking Status, if Vaccination are missing, etc
E-Mails – you get specific reminders what Vaccination for what Pet is missing for upcoming stays
Convience Notification – your Pets Vaccination is on the way to Expire ? We let you know with an Indicator on the App
Sharing with other Devices – Enable Cloud Sync to share your data between your iPhone, iPad and Mac.
The Data are stored in our own Servers (not Third Party providers like Google, Amazon, etc)
The App is available for iPhone, iPad and Apple Mac (M-Series)

What the App cannot do:

The app is for submitting booking requests – your booking will be checked for availibilty by our team manually – but you’ll receive a notification about the outcome.
No Login Required – If you delete and reinstall the app, enable Cloud Sync and you retrieve a Backup from our Cloud Server
Even when the Rates can be seen in the app (Top Right Menu -> Rates), the app cannot calculate the Cost of your Booking Request – but you will receive an email with the Outcome of your Booking Request including the Breakdown of the Rates and Requirements
When Availibilty or Costs did not fit. Cancel right out of the up withour Cancellation Fee within 24-48 hours.

Currently available only for iPhone and iPad.